Change management is the process, tools and techniques to manage the people side of change to achieve the required business outcome.
This poses specific challenges in the International Education sector: with the rapid uptake of online learning, online applications and assessments it is crucial for institutions to keep their back office management up to date as well.
Intrinsiq is committed to web based applications, but moving to any new system poses challenges to office staff; with larger organisations this means not only training but change management.
Our experience shows that the benefits of bringing your team on board is crucial to the success of any software change. If you plan for the inclusion of your key staff in the process of specification and roll out, it will allow them to have a say in the design of the workflow, which will naturally bring success and efficiencies.