How it Works – Family Pay

Family Pay is the part of the Intrinsiq platform designed to help schools manage payments to service providers — in this case, host families — with speed and accuracy. By automating the process, you can rest assured that everyone is paid promptly, deadlines are met, and there’s no need for long calls with frustrated families chasing overdue payments. 

How does Family Pay work? 

Paying your host families is quick and straightforward — just follow these eight steps: 

Step 1: Go to Accommodation > Homestay Pay > Homestay Pay Centre 

Step 2: Select the Pay Date (the date you’re making the payment) 

Step 3: Select the Pay To Date (the date up to which you are paying) 

Step 4: Pick the relevant centre from the drop-down list 

Step 5: Click Run Family Pay 

Step 6: Review the list of families and amounts (and adjust if required) 

Step 7: Click on the Export ABA tab to prepare the payment file for your bank 

Step 8: Click on the Send Remittance Advice tab to send payslips to all host families being paid 

Let the system remember for you 

Family Pay keeps a record of your previous payment runs so you don’t have to. It works out who is owed money — and how much — so there’s no guesswork involved. All the calculations are handled automatically, leaving you with just a few clicks to complete the process. 

No more awkward phone calls 

Because payments are automated and tracked, no family is left unpaid or waiting longer than they should. This cuts out the time you’d otherwise spend on the phone resolving payment issues. Plus, if you pay every two weeks, the system ensures that any family owed for even part of that period (e.g. one day) is included in the payment run. 

Extra time-saving benefits 

Family Pay also factors in student departure dates, so you never overpay a host family. The generated payee list can be sent straight to your bank for processing, reducing manual work and making the entire payment cycle smoother and faster. 

📩 To find out more about how Family Pay can simplify your host family payment process, contact us at contact@intrinsiq.net.