The Intrinsiq Onboarding Process
Joining Intrinsiq should feel structured, supported, and realistic for your team — not like a leap into the unknown. How we onboard depends on the size of your school and the budget you allocate to change management. For that reason, we offer two clear paths designed to make the transition as smooth as possible.
Remote Onboarding
Remote onboarding is designed for schools that want to move quickly with dedicated remote support.
Your new Intrinsiq system is available for immediate deployment, accompanied by comprehensive remote training. We help with entering courses and prices, setting up templates and documents, and running training calls with each department so teams understand how the system fits their day-to-day work. Detailed user guides support testing as you go.
We strongly recommend that the school assigns an internal project manager to keep decisions moving and to streamline implementation on your side.
On-site Onboarding
For schools that want Intrinsiq to lead the project more closely, on-site onboarding puts a customer representative on the ground as your project manager.
That representative visits your main school location to meet core staff, gather requirements, and collect the information that needs to be reflected in your Intrinsiq platform. Training is provided on-site or remotely, depending on what works best for your teams, with bespoke guides added on top of the standard help content — conveniently available inside the platform.
Your customer representative remains available through go-live to support the whole team and help operations move cleanly from your previous system onto Intrinsiq.
We Migrate Your Existing Data
Whichever path you choose, Intrinsiq can migrate data from your old system onto ours.
During training, we migrate some of your data so staff can practise and test with familiar records — something we have found helps teams get comfortable much faster. When testing is complete and you are ready to go live, we copy the latest data from your old system onto Intrinsiq (usually over a weekend), so that by Monday the current information is in place and operations can continue without a hard stop.
Training, Aftersales, Development and Beyond
Both packages include a six-month open Teams channel where staff can chat with a dedicated customer representative for quick questions or further training on specific functions. Clients can also raise tickets that go straight to our support team, with escalation to developers when needed.
Intrinsiq does not stop at go-live. Technology keeps moving, and so do we — continually developing new functions, either at a client’s request or in-house, to ease the operational processes schools rely on every day.
If you would like to know more about Intrinsiq, we offer consultation calls with no commitment required. Get in touch via intrinsiq.net/contact-us.