Bright World Guardianships

Bright World is a boarding and guardianship education provider based in the UK. Their relationship with Intrinsiq started over a decade ago — and Lana Foster, Managing Director, still describes the platform as fantastic.

How Bright World started with Intrinsiq

I met Intrinsiq at the ARELS Conference (now called StudyWorld) and it must have been way back to around 2009/10. I realised that I needed a system to manage the growth in student numbers and to help me organise the guardianship and placement programmes. We started off with a system operated on an Access system. Intrinsiq transferred to the web and we made the leap to transfer online back in November 2013 — the date 22nd sticks in my mind very clearly.

A system that runs the company

Seven years on, we now have a fantastic bespoke web based system that basically runs the company. It stores all our student, host family, school and agent data and also helps us to operate our programmes by using a lot of automated emails and status changes.

We couldn’t manage without it.

Lana explained that Intrinsiq also powers Blink, Bright World’s external portal for agents, host families, drivers and schools — covering safeguarding and screening, agent relationships, sales, operations and school placements.

I can honestly say that the Intrinsiq system has totally revolutionised the way our company functions.

Support when it matters

It is a bit of a shame really as I only seem to contact Intrinsiq when there is a problem with the system (it happens rarely but occasionally we do find a blip). I should really contact Mark every day to thank him for all the amazing things the system does for us.

Managing change during Covid-19

Managing change during Covid-19 has been made possible with our system that we call IBOS. We couldn’t have done it without the system enabling us to filter on countries, add statuses quickly and efficiently. The reason it is so helpful is because we can create our own reports really quickly enabling us to sort and filter data immediately and organise things so quickly.